{"id":437740,"date":"2025-11-20T13:37:59","date_gmt":"2025-11-20T12:37:59","guid":{"rendered":"https:\/\/www.wifo.ac.at\/publication\/437740\/"},"modified":"2026-02-05T15:17:49","modified_gmt":"2026-02-05T14:17:49","slug":"new-work-at-the-tyrolean-public-employment-service","status":"publish","type":"publication","link":"https:\/\/www.wifo.ac.at\/en\/publication\/437740\/","title":{"rendered":"New Work at the Tyrolean Public Employment Service"},"content":{"rendered":"","protected":false},"featured_media":0,"template":"","class_list":["post-437740","publication","type-publication","status-publish","hentry"],"acf":{"subtitle":"","text":"The present study investigates how New Work approaches are understood at the Tyrolean Public Employment Service, how the current state of organisational and work culture can be assessed against central New Work principles, and what development possibilities may emerge from this. The focus is not on the introduction of a new system, but on the reflexive further development of an already highly meaning-oriented service organisation under the conditions of a regulated public service. The central question posed and answered by the study is: \"What does New Work mean for the Tyrolean Public Employment Service as an organisation and employer?\"","onlinedate":"2026-02-05 12:38:03","lang":"German","publication_series":"","publication_date":"20251120","publication_date_year":"","publication_date_full":true,"publication_num_pages":"89","keywords":"[]","jelcodes":"[]","related_publications":"[]","pdf":439906,"zip":null,"link":"","monthly_report":false,"monthly_report_main":false,"monthly_report_volume":"","monthly_report_pages":"","monthly_report_pages_sort":"0","issue":"","journal":"","publisher":"","invisible":false,"external":false,"embargo_date":null,"types":[81966],"research_groups":[3510],"collaboration":"","persons":[3822,268507],"persons_data":"[{\"personId\":3822,\"personName\":\"Julia Bock-Schappelwein\",\"organisationNames\":[]},{\"personId\":268507,\"personName\":\"Andrea Egger\",\"organisationNames\":[\"EVACON\"]}]","clients":[437742],"subclients":[],"partners":[],"topics":[],"host_publication_title":"","host_publication_subtitle":"","place_of_publication":"","host_publication_editors":"[]","type_description":"","output_media":"","chapter":"","article_number":"","citations":"{\"apa\":\"<div class=\\\"rendering rendering_researchoutput  rendering_researchoutput_apa rendering_bookanthology rendering_apa rendering_bookanthology_apa\\\"><span>Bock-Schappelwein, J.<\\\/span>, &amp; Egger, A. (2025). <span><em>\\\"New Work\\\" im Arbeitsmarktservice Tirol<\\\/em><\\\/span>. WIFO, EVACON e.U. \u2013 Evaluation &amp; Consulting.<\\\/div>\",\"vancouver\":\"<div class=\\\"rendering rendering_researchoutput  rendering_researchoutput_vancouver rendering_bookanthology rendering_vancouver rendering_bookanthology_vancouver\\\"><span>Bock-Schappelwein J<\\\/span>, Egger A. <span class=\\\"title\\\"><span>\\\"New Work\\\" im Arbeitsmarktservice Tirol<\\\/span><\\\/span>. WIFO, EVACON e.U. \u2013 Evaluation &amp; Consulting; 2025.<\\\/div>\",\"bibtex\":\"<div class=\\\"rendering rendering_researchoutput  rendering_researchoutput_bibtex rendering_bookanthology rendering_bibtex rendering_bookanthology_bibtex\\\"><div>@book{8856db2ca73246a19b71c2fd3de71c12,<\\\/div><div>  title    = \\\"{\\\"}New Work{\\\"} im Arbeitsmarktservice Tirol\\\",<\\\/div><div>  abstract = \\\"Die vorliegende Studie untersucht, wie {\\\"}New-Work{\\\"}-Ans{\\\\\\\"a}tze im Arbeitsmarktservice Tirol verstanden werden, wie der aktuelle Stand der Organisations- und Arbeitskultur im Vergleich zu zentralen {\\\"}New-Work{\\\"}-Prinzipien einzusch{\\\\\\\"a}tzen ist und welche Entwicklungsm{\\\\\\\"o}glichkeiten sich daraus ergeben. Im Zentrum steht dabei nicht die Einf{\\\\\\\"u}hrung eines neuen Systems, sondern die reflexive Weiterentwicklung einer bereits stark sinnorientierten Serviceorganisation unter den Bedingungen eines rechtlich regulierten {\\\\\\\"o}ffentlichen Dienstes. Die zentrale Frage, die im Rahmen der Studie gestellt und beantwortet wird, lautet: {\\\"}Was bedeutet {\\\"}New Work{\\\"} f{\\\\\\\"u}r das Arbeitsmarktservice Triol als Organisation und Arbeitgeber:in{\\\"}.\\\",<\\\/div><div>  author   = \\\"Julia Bock-Schappelwein and Andrea Egger\\\",<\\\/div><div>  year     = \\\"2025\\\",<\\\/div><div>  month    = nov,<\\\/div><div>  day      = \\\"20\\\",<\\\/div><div>  language = \\\"Deutsch\\\",<\\\/div><p>}<\\\/p><\\\/div>\",\"ris\":\"<div class=\\\"rendering rendering_researchoutput  rendering_researchoutput_ris rendering_bookanthology rendering_ris rendering_bookanthology_ris\\\"><p>TY  - BOOK<\\\/p><p>T1  - \\\"New Work\\\" im Arbeitsmarktservice Tirol<\\\/p><p>AU  - Bock-Schappelwein, Julia<\\\/p><p>AU  - Egger, Andrea<\\\/p><p>PY  - 2025\\\/11\\\/20<\\\/p><p>Y1  - 2025\\\/11\\\/20<\\\/p><p>N2  - Die vorliegende Studie untersucht, wie \\\"New-Work\\\"-Ans\u00e4tze im Arbeitsmarktservice Tirol verstanden werden, wie der aktuelle Stand der Organisations- und Arbeitskultur im Vergleich zu zentralen \\\"New-Work\\\"-Prinzipien einzusch\u00e4tzen ist und welche Entwicklungsm\u00f6glichkeiten sich daraus ergeben. Im Zentrum steht dabei nicht die Einf\u00fchrung eines neuen Systems, sondern die reflexive Weiterentwicklung einer bereits stark sinnorientierten Serviceorganisation unter den Bedingungen eines rechtlich regulierten \u00f6ffentlichen Dienstes. Die zentrale Frage, die im Rahmen der Studie gestellt und beantwortet wird, lautet: \\\"Was bedeutet \\\"New Work\\\" f\u00fcr das Arbeitsmarktservice Triol als Organisation und Arbeitgeber:in\\\".<\\\/p><p>AB  - Die vorliegende Studie untersucht, wie \\\"New-Work\\\"-Ans\u00e4tze im Arbeitsmarktservice Tirol verstanden werden, wie der aktuelle Stand der Organisations- und Arbeitskultur im Vergleich zu zentralen \\\"New-Work\\\"-Prinzipien einzusch\u00e4tzen ist und welche Entwicklungsm\u00f6glichkeiten sich daraus ergeben. Im Zentrum steht dabei nicht die Einf\u00fchrung eines neuen Systems, sondern die reflexive Weiterentwicklung einer bereits stark sinnorientierten Serviceorganisation unter den Bedingungen eines rechtlich regulierten \u00f6ffentlichen Dienstes. Die zentrale Frage, die im Rahmen der Studie gestellt und beantwortet wird, lautet: \\\"Was bedeutet \\\"New Work\\\" f\u00fcr das Arbeitsmarktservice Triol als Organisation und Arbeitgeber:in\\\".<\\\/p><p>M3  - Studie<\\\/p><p>BT  - \\\"New Work\\\" im Arbeitsmarktservice Tirol<\\\/p><p>ER  - <\\\/p><\\\/div>\"}","scientific_assistance":"[\"Grandner Lydia\"]","scientific_review":"[\"Famira-M\u00fchlberger Ulrike\"]","version":"","release_date":null,"expiration_date":null,"surveyor":"","research_assistance":"","edv":"","additional_info_de":"","additional_info_en":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New Work at the Tyrolean Public Employment Service - WIFO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wifo.ac.at\/en\/publication\/437740\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Work at the Tyrolean Public Employment Service\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wifo.ac.at\/en\/publication\/437740\/\" \/>\n<meta property=\"og:site_name\" content=\"WIFO\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WIFOat\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-05T14:17:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wifo.ac.at\/wp-content\/uploads\/2024\/05\/WIFO-Gebaeude-FotoAlexanderMueller-www.alexandermueller.at-IMG_6326-Bearbeitet-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@WIFOat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wifo.ac.at\\\/en\\\/publication\\\/437740\\\/\",\"url\":\"https:\\\/\\\/www.wifo.ac.at\\\/en\\\/publication\\\/437740\\\/\",\"name\":\"New Work at the Tyrolean Public Employment Service - 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